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About Parcel Monkey
Parcel Monkey started in 2006 to bring cheap parcel delivery to the masses. After some initial success the business was relaunched in 2009 with better prices, premium carriers and more services. Now, a few years later Parcel Monkey is the cheapest way to send UK parcels and is fast on it’s way to becoming the biggest online parcel delivery service in the UK, taking thousands of bookings every day and saving our customers millions of pounds every year.
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PARCEL MONKEY SHIPMENT PMSTCK74—FROM JUNE 29TH TO JULY 29TH
Picked-Up: June 29, 2020 6:30 AM
I have a tremendous problem with a recent Parcel Monkey shipment, with good reason as I’m sure you’ll agree. Let me explain…
I first learned about Parcel Monkey in May of this year. I shipped probably 10 or so packages from California to Pennsylvania using your service. Everything went without a hitch and I could not have been happier
Sadly that was then and now’s now and my frustration is legitimate
On June 29th a package was dropped off in Saco Maine for shipment to my home in Laguna Niguel California
The package contained a very rare Borrani wire wheel that came off a 1960s Maserati Birdcage race car that I owned many years ago
After 3+ weeks in transit, my package was finally delivered earlier today but sadly to the wrong address. My neighbor’s house vs. mine
My wife who followed-up on my behalf was told that the shipping label ‘fell off or something’ which is total nonsense as there were 2 large labels affixed to different parts of the box…no different than what was done in prior shipments
In any event, the good news is that I now have the wheel;
All that said, I paid $45.00 or so for shipping but given this fiasco am requesting a refund. Not a total refund but an amount that I believe should be fair and equitable to both parties.
If this shipment was time sensitive I would have been screwed so please review my request and get back to me. My contact info is below
Regards,
Walter L. Hagstrom, Jr.
Phone: 949/250-6363
E-mail: [email protected]
Hi Walter,
We provide Parcel Monkey tracking service only, if you have any problem about Parcel Monkey, we suggest you contact the official customer service for more help.