DHL Parcel introduces money-back guarantee on transit times

04/03/2017 – Effective immediately DHL Parcel is expanding service for business customers in Germany to include its new DHL Parcel Prio service. Parcel Prio promises delivery of domestic parcel shipments on the next business day after posting – now for the first time with a money-back guarantee. In the event of any transit time delays, DHL will reimburse merchant shipping costs either in part or in full.

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