COOKEVILLE, Tenn. (April 22, 2013) – For the second straight year, Averitt Express has been honored by Chevron Lubricants with a Carrier Recognition Award. Chevron recognized Averitt for the full-service transportation provider’s dedication to customer service.
“The Carrier Recognition Awards are issued to our carrier partners that help elevate the perception of Chevron and our lubricant brands through a combination of safety, service and performance,” said Barbara Burger, vice president of supply chain and base oil with Chevron Lubricants, in a statement. “Although our award criteria is difficult to achieve, we are very proud that so many of our carriers have met or exceeded the service levels needed to qualify. We want to congratulate all our carrier partners for the fine work they do, but in particular, our Carrier Recognition Award winners, for their exceptional performance in 2012.”
The customer service award is given to carriers that achieve “on-time” ratings of 90% or better for pickup and delivery of goods, with strong survey results from the locations they served.
“Our team puts heavy emphasis on service and exceeding our customers’ expectations,” said Phil Pierce, Averitt’s executive vice president of sales. “We’re proud of our relationship with customers like Chevron Lubricants and honored to receive this award from them.”
The Chevron Lubricants 2012 Carrier Recognition Award is one of several honors Averitt has received from customers in the past few months. Earlier this year, Averitt was named Walmart’s 2012 Regional LTL Carrier of the Year, while automotive parts maker Dorman Products presented Averitt with its 2012 Carrier of the Year award.
About Averitt Express
Now in its 42nd year of service, Averitt Express is a leading provider of freight transportation and supply chain management with international reach to more than 100 countries. The company is a founding SmartWaySM partner and a member of The Reliance NetworkTM, a network of carriers that provides seamless LTL services throughout North America. Averitt specializes in delivering customized solutions with a single source of accountability for service offerings that include cross border/domestic offshore, dedicated, expedited, intermodal, international ocean/air, local customization, less-than-truckload, PortSide®, transportation management, truckload (dry van, flatbed, brokerage), warehousing and value-added services, including a centralized call center, strict performance metrics and an ongoing focus on green/sustainability efforts. Averitt’s technology offerings include a full suite of web-based shipping tools, electronic data interchange (EDI), and transportation and operations management systems.
Note: ExpressTracking now provide Averitt Tracking service.